Contact Us
Thank you for your interest in our ethical beauty company! We are eager to answer your product questions as well as inquiries on joining our passionate team. To speak with a Your Company name representative, please call our Customer Care team.
We would love for you to join our movement towards empowerment. Reach out anytime—we can't wait to help you look good, feel good and do good!
Our Service
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Get In Touch
(623) 275-7575
Testimonials
I was skeptical, but I tried the Luxury Facial Serum and I'm blown away by the results! My skin looks brighter, tighter, and years younger. I get compliments daily on my 'glowing' complexion. I will never stop using this product.
Jane Doe
This is the only mascara that holds a curl and doesn't run down my face by noon. It adds tons of volume for full sexy lashes that look falsie perfect from morning to midnight.
Jane Doe
I used to spend a fortune on department store skin creams that just didn't deliver. Since switching to Eco Wellness's all-natural serums and moisturizers, my skin has never looked better. High quality for an amazing price.
John Doe
FAQS
Q: What does “natural skincare” mean?
A: The ingredients are from nature (100% Plant-Based). You can be confident that our products are entirely plant-derived and contain nothing artificial or synthetic.
Orders are processed within 24 hours and standard shipping takes 5-7 business days within the US or 10-14 days for international orders. Expedited shipping is available for an extra fee to receive your order faster.
Q: Are your products 100% natural?
A: We formulate our products to be free from synthetics, artificial fragrances, dyes, parabens, sulfates.
Orders are processed within 24 hours and standard shipping takes 5-7 business days within the US or 10-14 days for international orders. Expedited shipping is available for an extra fee to receive your order faster.
Q: Why do some product colors or scent vary between batches?
A: This variability is actually a sign of the product's purity and authenticity. It's the beauty of working directly with nature.
We offer a 60 day money-back guarantee. If you are not 100% satisfied with any product, return it in its original packaging within 60 days for a full refund or exchange.
Q: Are your products vegan and cruelty-free?
A: Our products are 100% Vegan and Genuinely Cruelty-Free.
Yes! All of our skincare products are hypoallergenic, non-comedogenic, paraben-free, and specifically formulated for sensitive skin. We carefully select ingredients that deliver results while still being gentle for all skin types. Try a free sample to see how your skin reacts.
Q: Are our products gluten-free, soy-free, or nut-free?
A: The answer is Yes. Our commitment is to make sure the ingredient list matches exactly what is in the product.
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Q: How long does it take to see results from switching to natural skincare?
A: Here's a breakdown of what to expect and when to expect it:
Phase 1: The immediate effect (1 day to 2 weeks). Your skin should feel clean. You should notice an instant improvement in skin hydration and comfort.
Phase 2 (2 weeks- 6 weeks) Your skin begins to balance out as it adjusts to the gentler, nourishing ingredients.
Phase 3: Long-Term Benefits 8 weeks (2 months) You should see a significant result. Dermatologists often recommend this timeline (12 weeks) as the minimum to see effective results.
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Q: I am new to natural skincare. Where should I start?
A: Start with a simpler Core Routine.
You don't need a ten-step regimen. Our 3 steps recommendation:
. Use a natural soap (cleanser) morning & night.
. Use a moisturizer, oil or cream morning & night for hydration (preferably same brand).
. Use a natural and gentler sunscreen in the morning.
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Q: Are your products safe to use during pregnancy or while breastfeeding?
A: Even if a product labeled “natural” or “organic”, double check the label for high-risk ingredients.
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Q: What is the shelf life of your products, and how should I store them?
The shelf life of natural or clean products is often shorter than conventional products because they may contain fewer or no synthetic preservatives.
To maximize the shelf life of our natural products:
. Store them in a cool dark place (not on a sunny window sill)
. Avoid dipping your fingers directly into jars, use a clean spatula.
. Keep caps tightly closed to limit air-exposure.
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